Are you getting the “PlayStation Network Sign In Failed” error on your PS console? Sign In errors can occur due to various reasons on your device. Don’t worry you can fix this issue with some of the troubleshooting solutions that we are going to share here.
Play Station console users are quite annoyed with the “PlayStation Network Sign In Failed” error that appears when they try to sign into their respective PSN account. This error doesn’t let the user access his or her account and they won’t be able to play or join any game.
One of the most common reasons why your console shows the PlayStation Network Sign In” error is due to the server going down or a weak internet connection. Regardless of the reason, try out the methods that are given below to fix the Sign In error on PlayStation.
Why Is PlayStation Network Sign In Failed
These are some of the most common reasons why your PlayStation network sign-in did not complete successfully.
- In case if the PlayStation servers are down or are in maintenance, then you can receive a PlayStation Network Sign In Failed error.
- A weak internet connection on your device can cause signal interruptions and your device network will be unable to reach the PSN server thereby giving a sign-in error.
- If your IP address is banned from the PlayStation Network server, then you won’t be able to sign in to your account. When noticed any hideous or unusual activity from your IP address, the PS4 servers can ban you.
How To Fix PlayStation Network Sign In Failed
Below are the most effective and working fixes for the PlayStation Network Sign In Failed error on your PS4 or PS5 console. Though this issue is mostly seen in PS4 consoles, you can try the methods given below for your PS5 as well.
Restart PS4 Console
The first thing you should do when you are unable to sign in to your PSN is restarting the console. Here is how to restart the PS4 device in easy steps.
- Launch your PS4 device and go to the Quick menu.
- Now, select the “Power Options” menu from here.
- Then, press on the last option that says “Restart PS4”.
- Wait until your PS4 relaunches and try to sign in.
- The PlayStation Network Sign In Failed error will not appear this time.
Check Your Router
Even after restarting your PS4, if you are still getting the PlayStation Network Sign In Failed error, then check the router to which you have connected your PS4 or PS5. In case of a weak internet connection, you can get these sign-in errors.
- Turn off your router and PS4 console and unplug them.
- Wait for at least 30 seconds and plug them back and turn on the power.
- Now, check if you are able to sign in successfully.
- If you are still unable to sign in, use a wired internet connection instead of wi-fi.
Select Automatic Login
Another effective method that can get rid of the Failed Sign-in Status on PlayStation Network is changing the login settings of your console. Here is what you need to do in order to select the Automatic login option.
- Open PS4 and go to the “Settings”.
- From the Settings menu, select the “User” option.
- Next, open the “Login Settings” from here.
- Finally, check the box for “Log in PS4 Automatically”.
- Exit the settings and try to sign-in for a game.
- Check if you are still getting “PlayStation Network Sign In Failed”.
Disable Media Server
This is also a fix suggested by many PS4 users. Disabling the media server option on their console has helped them to get rid of the Failed sign-in error. Here is how to disable the media server on PS4.
- To disable the media server on your PS4, go to the Quick menu.
- Now, select the “Media Player” option from here.
- On the “Media Player” page, select the PS4 media server that you want to disable.
- After disabling successfully, test the internet connection.
- Check if the PlayStation Network Sign In Failed error still shows up.
Update System Software
Make sure that the PS4 system software that you are currently using is not outdated. Outdated system software can also lead to so many issues including sign-in and network errors. Here is how to update your PS4 system software manually.
- Launch your PS4 and go to the “Settings” menu.
- Now, select the option for “System Software Update”.
- You will be redirected to the update page now. Here click “Update now”.
- Once the update is downloaded, read the “System Software License Agreement”.
- Then, select the “Accept” option and confirm by pressing the “X” button.
- Try to sign in to your PlayStation Network and check if the error appears again.
Change DNS Settings
Still, getting the same error? Try changing the DNS settings of your PS4 manually. Here is how to it in easy and simple steps.
- Open PS4 and go to the “Settings” and select the “Network” option.
- Now, on the Network settings page, choose “Set up Internet Connection”.
- On the next pages, select the options for “Use Wi-fi” and then select “Custom”.
- Now, you have to select the “IP Address Settings”. Choose “Automatic”.
- Next, for the DHCP Host Name, select the option “Do not specify”.
- Then, for DNS, you have to enter the DNS value manually.
- Primary DNS – 22.214.171.124
- Secondary DNS – 126.96.36.199
- Next, for the MTU settings page, select “Manual” and enter a suitable MTU value.
- When asked for “Proxy server”, select “Do not use”.
- Test the internet connection now. Hopefully, you will see PSN sign-in successful this time.
Rebuilding the database of your console is also one of the useful methods for fixing the PlayStation Network Sign In Failed error. Here is what you need to do in order to rebuild the PS4 database.
- Turn off the PS4 console and press the power button.
- Hold onto the power button for at least 8 seconds or more until you hear a beep sound.
- Now, connect the PS4 console with dual shock 4 using a charging cable.
- Next, press the PS button and then press the X button for the option “Rebuild Database”.
- That’s it.
Factory Reset PS4
If none of the above-given methods are helping you in fixing the “PlayStation Network Sign In Failed” error, then try to reset your PS4 settings. A factory reset will erase all the data and also the issues lying in it. Therefore, make sure to export the files on your internal drive of PS4 and then follow the steps given below to reset it.
- Launch your PS4 and go to the “Settings”.
- Now, choose the “Initialize” option from the settings page.
- Next, select “Initialize PS4” and on the next page, click on “Full”.
- That’s it. The PS4 will be reset and become a brand new one.
- Hopefully, after resetting the device, you won’t face any sign-in issues.
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We hope the methods that we have provided here for fixing the PlayStation Network Sign In Failed error helped you out. Try out these methods in order to sign in to your PSN successfully. Also, the factory reset option is the least recommended method as it can clear out the data on your device. For more useful guides, please visit the Kinetic HiFi website.