Is your antivirus software showing the IDP.Generic malware detection warnings on your device? This is the case with most Avast and AVG antivirus software users. Don’t worry, here is how you have to solve this issue easily.
IDP.Generic is an Identity Protection warning sent to the user when the antivirus application detects any malicious activity in your device files. Most of the time, this warning is given for the game files present on your device.
While most of the time these kinds of warnings are based on false-positive results, you still can’t take a risk by ignoring them. In this post, we will tell you how to deal with the IDP.Generic warnings and how to add exceptions to avast in case of false-positive results.
What Is IDP.Generic
IDP.Generic is a warning that notifies the user that a particular file is detected doing a suspicious activity or a malicious activity. This warning is given by the Identity Detection component of the antivirus software on your device. While some of the antivirus software gives these kinds of warnings, most of them are reported from the IDP.Generic Avast users.
Avast, as we all know, is one of the best antivirus software apps on the internet. It keeps your device protected from any virus or malware attached to files. Avast blocks every file that is considered even a minor threat to your PC. However, this app is too sensitive to use and shows warnings based on very minor detections, and gives false-positive results.
What To Do When Get IDP.Generic Warning
We have discussed what is IDP.Generic Avast above, now here is what you should do when you receive this warning. Ignoring any warning that comes from your antivirus software is not at all recommended. Even though, more than half of the time, IDP.Generic Trojan is a false-positive, but still, you should check it out at least once.
The best way to know whether the warning is valid or not is by checking the said file in another antivirus software. First of all, open the Avast antivirus and check the IDP.Generic warning is given for which file. Now, run a scan on another antivirus platform for this file and check whether it really is malware.
However, if you got to know that the file is completely safe and doesn’t have any attached malware or bugs, then this was a false-positive declared by Avast.
Why Do We Get False-Positive IDP.Generic
The reason why these false-positive results are declared by Avast or any other antivirus software is due to the outdated software of it. Updating the antivirus software on your device from time to time is very important to have a smooth experience on your device. Otherwise, your software will give false-positive results and will ultimately block those files on your device.
What To Do When Received False-Positive Warnings
For that particular file that you received a warning for, you have to add it to the exclusions list so that it doesn’t get blocked on your PC. Below are the steps to add a blocked file or program to the exceptions on Avast. The steps will be almost similar for the other software apps as well. To do so, follow the steps given below.
- Firstly, open the Avast antivirus application on your device.
- Now, select the “Protection” tab from the left pane.
- Next, click on the “Virus Chest” icon.
- Here, you will find the blocked files. Right-click on the file.
- Then, select the “Restore and add Exception” option.
- Finally, click on “Close” to exit.
- That’s it.
You can also report a false-positive to Avast so that they can retreat from blocking the same file again. For that, you can visit https://www.avast.com/false-positive-file-form.php. Enter your Email address and describe the issue in the box. This can help the software to improve their service in the future.
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In this post, we have explained what exactly is the IDP.Generic warning and how you should deal with this kind of warnings on your device. If you have a strong feeling that the particular flagged file can’t be a Trojan, then you can run a scan for the URL on any other antivirus platform. And if you realize that it was a false positive then you can add it to the exclusions so that you can use the program or file without issues. If you liked this information, please share it with your friends. For more related articles, visit the Kinetic HiFi website.